Privacy Policy

Last updated: June 15, 2026

At Maysie London ("we", "us", or "our"), protecting your privacy is something we take seriously. This Privacy Policy explains what personal information we collect, how we use it, and who we share it with when you visit our website or place an order with us. By using our Services, you confirm that you have read and understood this policy.

Powered by Shopify

Our website is built and hosted on Shopify Inc., which processes personal data on our behalf to keep our store running. Where there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes precedence when it comes to personal data. You can find out more about how Shopify handles data by visiting the Shopify Privacy Policy.

Information We Collect

The personal data we collect depends on how you interact with us. This may include:

Contact and identity details: your name, email address, phone number, and delivery or billing address Payment information: transaction data handled securely by our payment processors Account information: login details and any preferences you set Browsing and purchase history: products you viewed, saved, bought, or returned Support correspondence: any messages you send us when seeking help Technical data: IP address, browser type, device information, and on-site behaviour

How We Collect It

Directly from you when you place an order, create an account, or get in touch Automatically via cookies and tracking tools as you browse our site Through Shopify and third-party service providers that support our operations From advertising and analytics partners, where permitted

How We Use Your Information

To process and fulfil your orders, including payments, delivery, and returns To send you relevant marketing and show personalised ads To detect and prevent fraud and protect the security of your account To handle customer support queries and resolve issues To meet our legal and regulatory obligations

Sharing Your Information

We do not sell your personal data. We may share it in the following situations:

With Shopify and our service providers for order processing, payments, and analytics With advertising and marketing platforms, subject to their own privacy policies With affiliated entities where relevant to our business operations With authorities when we are legally required to do so

Cookies and Tracking

We use cookies and similar tools to ensure our website works properly, to understand how visitors use it, and to personalise your experience. You can manage cookie preferences through your browser settings, though some features may not work as expected if you do. More information is available at shopify.com/legal/cookies.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us and we will remove it promptly. We do not knowingly sell or share data belonging to individuals under 16.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. That said, no system connected to the internet is completely secure, and we cannot guarantee absolute protection. We only retain your data for as long as it is needed, after which it is securely deleted or anonymised.

Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers. You can learn more at allaboutdnt.com.

Your Rights

Depending on where you are based, you may have the right to access, correct, or delete your personal data, restrict how it is used, request a copy of it, or withdraw your consent at any time. To submit a request, please contact us using the details below.

International Data Transfers

Your data may be stored or processed in countries outside the United Kingdom. When this happens, we make sure appropriate safeguards are in place, such as Standard Contractual Clauses or other legally recognised transfer mechanisms.

Complaints

If you have concerns about how we handle your personal data, please reach out to us first. If you remain unsatisfied, you have the right to raise a complaint with your local data protection authority.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date at the top.

Contact Information

Company name: A.H.M. Ventures (operating as Maysie London)
Chamber of Commerce number: 94666415
VAT Number: NL005099817B83
Address: Romeinseweg 53, 6135JA Sittard, The Netherlands

Our customer service team is available during the following hours:
Monday to Friday: 9:00 AM to 5:00 PM (GMT)
Saturday and Sunday: Closed

Phone: +44 7447 192077
Email: info@maysielondon.com